Starting this year, passengers flying internationally from Terminal F at Hartsfield-Jackson Atlanta International Airport will have the option of using the face-scanning technology. It’ll be installed in several areas throughout the terminal, including self-service kiosks in the lobby, baggage drop-off counters and TSA checkpoints. Delta calls the installation the ‘first biometric terminal’ in the US.
‘Launching the first biometric terminal in the US at the world’s busiest airport means we’re bringing the future of flying to customers traveling around the globe,’ Delta COO Gil West said in a release. ‘Customers have an expectation that experiences along their journey are easy and happen seamlessly – that’s what we’re aiming for by launching this technology across airport touch points.’
Facial recognition saves up to nine minutes per flight, based on initial testing, Delta said. The company partnered with US Customs and Border Protection, Hartsfield-Jackson Atlanta International Airport and the Transportation Security Administration for the project.
Here’s how the process works: passengers enter their passport information when they check into their flight online. Once they’re at the kiosk in the airport lobby, they click ‘Look.’ They can also walk up to the camera at the counter in the lobby, the TSA checkpoint or when they’re boarding at the gate. Once a green check mark appears on the screen, they’re good to go.
Passengers who don’t want to use the facial recognition feature can opt out.
‘The expansion of biometrics and facial recognition throughout the airport environment represents the next generation of security identification technology,’ TSA Administrator David Pekoske said in a release.
Delta had previously launched optional facial recognition boarding tests at the Atlanta airport, Detroit Metropolitan Airport and John F. Kennedy International Airport. It also tested a self-service biometric bag drop for international passengers at Minneapolis-Saint Paul International Airport, and biometric boarding at Ronald Reagan Washington National Airport.